Virtual consultations allow you to consult with a doctor from the comfort of your home, workplace, or while travelling, when an in-person visit is not necessary or practical.

This service is suitable for many routine medical concerns, mental health support, follow-ups, and advice, and is offered through secure video or phone platforms.

How it works:

- Contact the practice to request a virtual consultation.
- Our team will confirm whether it is appropriate and arrange a time.
- You will receive a link or call at your appointment time.
- The consultation will take place via a secure video platform or by phone.

Privacy and confidentiality:

Virtual consultations are conducted using secure platforms and are held to the same standards of privacy and confidentiality as in-person visits.

Fees and payment

We are contracted to most medical aids. Virtual consultations are charged at reduced consultation rates unless otherwise specified. Payment arrangements will be confirmed when booking.

A note on quality of care:

While virtual consultations offer convenience and access, they are not a replacement for physical examinations where these are clinically needed. Your doctor may recommend an in-person visit if this is in your best interest.